Shipping Policy

Shipping Policy

Wildside Hobby ships to all of Canada and the United States (all 50 States). Some restrictions apply based on destination and shipping method.

Shipping charges are displayed at the time of checkout. Rates are subject to change at the discretion of the shipping carrier and/or Wildside Hobby. Wildside Hobby selects and may change default shipping carriers at any time with or without notice.

Free Shipping on orders over $150

Qualifying Orders:

  • Canada and contiguous United States orders only
  • Shipped via Wildside Hobby's choice of carriers and services (most orders will take 5-14 business days + 1-2 days for order processing)
  • No guaranteed delivery date
  • Tracking numbers provided when available 
  • Applicable on orders $99 or higher prior to taxes and fees
  • Canada and contiguous United States shipments only
  • Available on in-stock orders only

$15.00 Standard Shipping on Orders between $0-50

Qualifying Orders:

  • Canada and contiguous United States orders only
  • Shipped via Wildside Hobby's choice of carriers and services (most orders will take 5-14 business days + 1-2 days for order processing)
  • No guaranteed delivery date
  • Tracking numbers provided when available 
  • Orders may not exceed $50 prior to taxes and shipping charges
  • Due to restrictions beyond our control, some items may not be allowed to ship standard (Ex. Lithium / Li-Po batteries, Hazardous Materials and Other Restricted Material). Furthermore, some of these items may not be allowed to ship across the border to the United States. We regret any inconvenience.

$10.00 Standard Shipping on Orders Under $50-99

Qualifying Orders:

  • Canada and contiguous United States orders only
  • Shipped via Wildside Hobby's choice of carriers and services (most orders will take 5-14 business days + 1-2 days for order processing)
  • No guaranteed delivery date
  • Tracking numbers provided when available 
  • Orders may not exceed $99 prior to taxes and shipping charges
  • Due to restrictions beyond our control, some items may not be allowed to ship standard (Ex. Lithium / Li-Po batteries, Hazardous Materials and Other Restricted Material). Furthermore, some of these items may not be allowed to ship across the border to the United States. We regret any inconvenience.

$5.00 Standard Shipping on Orders Under $100-149

Qualifying Orders:

  • Canada and contiguous United States orders only
  • Shipped via Wildside Hobby's choice of carriers and services (most orders will take 5-14 business days + 1-2 days for order processing)
  • No guaranteed delivery date
  • Tracking numbers provided when available 
  • Orders may not exceed $149 prior to taxes and shipping charges
  • Due to restrictions beyond our control, some items may not be allowed to ship standard (Ex. Lithium / Li-Po batteries, Hazardous Materials and Other Restricted Material). Furthermore, some of these items may not be allowed to ship across the border to the United States. We regret any inconvenience.

 

PayPal Shipping

For your convenience we offer PayPal as one of our payment options. As required by PayPal, we can only ship orders to PayPal verified addresses. We cannot ship an order over $99 to a PO Box, even if it is to a PayPal verified address. All orders above $250 will require a signature. If PayPal is accepted for your currency, you will see that option during checkout.

Due to the nature of how PayPal works, we cannot accept PayPal as a payment method for backordered items. If your cart contains both backordered and in-stock items, you may purchase the in-stock portion of your order with PayPal. You will need to create a second order with your backordered items and pay with a credit card or gift card.

Paypal cannot be used with other payment methods such as Gift Card or Credit Card on the same order.

All shipping, fraud prevention and backorder policies, including all other policies put in place by Wildside Hobby, still apply to all orders submitted with PayPal unless otherwise noted.

Per PayPal policy, all refunds must be processed within 60 days of the initial transaction. We cannot refund any PayPal transaction after that time.

Shipping Times

Order processing may be delayed by any incorrect or incomplete information provided by you or your payment provider. You will be notified by email if we need additional information to process your order. Delays due to payment processing are not the responsibility of Wildside Hobby. 

Most orders will take 5-14 business days, and may require an additional 1-2 days for order processing

Expedited Shipping

Two day and Overnight shipping methods via our carrier ship Monday – Friday ONLY. Please note that orders placed after 2:00 P.M. (MTN) on Friday will not ship out from our warehouse until the following Monday, and that shipping carriers do not deliver expedited orders on the weekend.

Express orders will arrive at the US/Canada border within 3 business days. Customs may delay final delivery—Wildside Hobby is not responsible for late shipments. 

Priority orders will arrive at the US/Canada border within 2 business days. Customs may delay final delivery—Wildside Hobby is not responsible for late shipments.

Shipment Arrivals

Please be aware that most carriers are closed for national holidays and are not held responsible for delays due to weather conditions or natural disasters. Your order acknowledgement includes a tracking number for all Canada Post and Federal Express shipments. Accurate tracking is not available until one business day before the expected arrival.

Wildside Hobby and/or the carrier reserve the right to request a signature for proof of delivery. We cannot demand a shipment carrier to leave a package.

You may also visit the following websites to track your packages or feel free to contact us at 587-802-0208.  
https://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?execution=e1s1
http://www.fedex.com/us/tracking/

Missing or Damaged Shipments

Please be sure to reconcile the number of boxes shipped with the number of boxes received. On occasion carriers may deliver boxes separately. Please note that ground and air shipments are often assigned to separate trucks and may arrive at different times of the day.

Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur.

Ground Only Shipments

Lithium / Li-Po Batteries

Both rechargeable and non-rechargeable power sources, common in computers, cell phones, cameras, and other small electronic devices. If dropped, crushed, or short-circuited, these batteries can release dangerous amounts of heat and may ignite, and are dangerous in fires. Special regulations, with special labeling or marking requirements, apply to shipping these batteries by Ground and Air both domestically and internationally.

Due to these regulations, certain Lithium batteries may be restricted for sale to the United States.

Due to the Watt-hour rating of the cell or battery, certain lithium batteries may be considered a hazardous or dangerous good item. Shipments requiring dangerous goods shipping documents are shipped via FedEx. FedEx Ground hazardous materials shipments may not be shipped to the United States.

Hazardous Materials

Hazardous materials (HAZMAT) are only available via ground shipping.

ORM-D - Other Restricted Material

ORMD items can only be shipped via ground delivery. Products of this nature include fuel, glues, paints, thinners, and aerosol sprays. We cannot ship ORMD items to the United States at this time.

Proposition 65

Products delivered to California residents may have a Prop 65 label. For more information on Proposition 65, please visit the websites below.  
OEHHA Prop65 Information 
Current Prop65 list

Taxes

Items sold by Wildside Hobby may be subject to the local taxes applicable in the location the item is shipped to. Some provinces & states charge tax on the item and shipping.

How Sales Tax is Calculated

Sales tax on items sold by Wildside Hobby, are assessed in accordance with provincial and state tax laws.

 

Free Shipping Over $ 150
Satisfaction Guarantee
2-15 Days Delivery